To report your card lost or stolen, please contact a representative at one of the numbers below:
During Normal Business Hours
Customer Service (512) 671-2239
For after hours please call the numbers below
MasterCard (Debit Card)
1-800-472-3272 (option 2)
Visa / MasterCard (Credit Cards)
1-888-503-3358 (option 2) toll free
If outside the U.S., please call 1-605-782-3865
For Fast, Effective Reporting
Make a record of card numbers, expiration dates, and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.
Protect Your Privacy
For tips to protect your identity and securely use your card, check out our Financial Safety Tips.