Our security professionals are available to help you 24 hours a day, 7 days a week.
To report a debit card, call 1-800-472-3272
To report a Visa or MasterCard credit card, call 1-888-503-3358
Instructions on detecting, defending, deterring identity theft can be found on the website of the Federal Trade Commission at ftc.gov.
Our telephone banking product is called Access24 and offers real-time balances and up to the minute transaction history as well. Customers can dial Access24 directly at 352 2265. This is also a free service and simply requires enrollment. To enroll for Acess24, contact customer service at 512 352 2265 ext 339 or 800 848 8472 ext 339.
To get some reconciliation forms to balance your checkbook, click here.
The easiest and least expensive way to prevent overdraft charges is through automatic, account-to-account protecting transfers. With our protecting transfer service, we can automatically withdraw funds from another account that you own to prevent costly overdraft fees. You get to decide what balance you would like for the account to have before a transfer would occur as well as make the decision as to what amount you wish to transfer. These transfers happen automatically and there is no charge to set this feature up on your account. To add this valuable service, please complete and return this form to us.
We offer two different free checking accounts. Kasasa Cash® and Kasasa Cash Back®. Not only are these accounts free, but they both provides cash rewards! Earn really high interest with Kasasa Cash or get cash back on everyday purchases with Kasasa Cash Back. No matter which you choose, you’ll get ATM refunds, nationwide!*
We offer a free service called external transfers. It is a part of our Internet Banking Product and it allows secure transfers over the internet to or from any account in the country. Money can be moved from one account to another within 1-3 days.
Front and back check images are available at our secure website. Online banking customers may access as many check images as necessary without incurring any fees.
Customers may also request copies of checks through our customer service department at email@example.com.
Unlimited account transfers are available through online banking or over the phone through Access 24. (Federal regulation restrictions on Savings Accounts and Money Market Accounts apply)
Online bill pay is available free with any checking account.
We offer a free service called external transfers. It is a part of our Internet Banking Product and it allows secure transfers over the internet from any account in the country. Money can be moved from one account to another within 1-3 days. To sign up for external transfers please go to the User Services tab within internet banking and click the Add External Account link.
CNBT's routing number is: 114901859.
Customers may reorder their checks through our secure website or directly at deluxe.com. If changes to a check order are necessary, please contact our check ordering department at 800 848 8472 ext 311.
Most banking transactions can be performed without actually coming to the bank, including deposits. Mobile banking with mobile deposit allows you to deposit checks with almost any mobile device equipped with a camera.
Deposits can also be made in any of our night depositories located at each of our bank facilities or at our Automated Teller Machines (ATM) located at 3206 N. Main, 305 Talbot, 212 N. Main, in Taylor; 405 FM 685 in Hutto; 217 W. Commerce St. in Granger; inside the main lobby at 212 N. Main and 207 E. Hwy 79 in Thorndale. Withdrawals may also be made at any of our ATMs. Find your closest free ATMs.
Visa Check cards work just like checks and are accepted at over 17 million locations around the world.
Up to 7 years of past statements are available at our secure website. Online Banking Customers may access up to 7 years of previous statements beginning with the date of enrollment in Online Banking.
Mobile banking will give you instant connectivity to your accounts anytime, anywhere using the browser on your mobile device. Our mobile service allows you to access account details, history, and check account balances. In addition, City National Bank's mobile banking will allow you to make immediate transfers between your CNBT accounts.
Mobile banking is a browser-based application that is available from any mobile device enabled with Transport Layer Security (TLS) internet access. The streamlined online banking pages and functions are designed for mobile browser access. Some devices that do not have a true browser (i.e. Media Net) will not work with mobile banking.
After a one-time enrollment within online banking, you simply type www.cnbt.com/mobile in your mobile device's web browser to access our site.
All standard online banking security features are applied at login, including dual authentication. It's as easy as answering your Security Verification Question or asking for a one-time use security code. If you request a one-time use security code, you will need access to your email in order to receive the code.
NOTE: Prior to logging on to mobile banking, be sure to review your online banking security question/answer in order to avoid disabling the service due to answering incorrectly.
Mobile banking requires a simple one-time enrollment from within online banking, but there are no applications to download — you just need to be currently enrolled in online banking. Once you access www.cnbt.com/mobile through your mobile browser, you will be prompted to log in. Use the login and password you currently use to access online banking.
Mobile banking allows you to access any of your accounts available for access within online banking.
Once you access the site at www.cnbt.com/mobile, you'll see a listing of all of your online accounts and their available balance, from which you can choose to view account information. Simply click on the account you would like to access to view more information.
Immediate transfers between City National Bank accounts can be made using the mobile service.
City National Bank does not charge for mobile service. However, depending on the rate plan with your mobile service provider, you may incur charges when accessing the internet. Please verify before accessing any websites.
Mobile deposit is a convenient, easy way to deposit checks from your mobile device into one of your accounts. With the City National Bank of Taylor mobile banking app on your iPhone®, iPad®, or device utilizing the Android® operating system, you can take a photo of your check, enter the check information, and securely submit your deposit for processing.
Mobile Check Deposit is FREE to eligible customers. There may be charges associated with text messaging and data usage on your device. Check with your wireless carrier for more information.
Checking and savings accounts are eligible for mobile deposit.
All users should first download the latest version of the app from iTunes® or Google Play®. After successfully completing the login process, simply tap the global navigation button located in the upper left-hand corner of the application. Select the "Check Deposit" option to begin your mobile deposit. Only those that are eligible for mobile deposit will be able to continue the deposit process after login.
Only devices that have an auto focus camera are supported for mobile deposit. If you do not see a "Check Deposit" option in your global navigation menu, your device likely does not have a camera with auto focus.
Eligible phones include:
You must also download and install the latest version of the City National Bank of Taylor mobile banking app from iTunes® or Google Play®.
Successfully submitting your check image with your mobile device will begin the deposit process. However, the processing time to complete the deposit may vary. Funds deposited before the daily cut-off time as determined by The City National Bank of Taylor on a banking business day (every day except Saturdays, Sundays and federal holidays) are normally available for withdrawal on the first business day after the day of the deposit.
If you transmit an item after the cut-off time, or on a day we are not open, we may consider that the deposit was made on the next business day we are open. Check your deposit history on the "Recent" tab within the application to see your deposit status.
After 7 days of a successful deposit made with The City National Bank of Taylor Mobile Check Deposit posting to your account , it is advisable that you keep all original documents in a safe place for personal records.
To send money, log into your online banking account and look for Popmoney.
Send money to anyone using their email address or account information.
You will be notified when the transaction is completed.
When someone sends money to you, you will receive an email or text message.
If your financial institution offers Popmoney, you can log into your account and direct the funds there. If your financial institution does not offer Popmoney, you can provide your account information at Popmoney.com, and your money will be sent to that account.
If you do not provide your account information, the payment will be automatically returned to the sender's account.
Money sent directly to an account will be automatically deposited. No action is required by the recipient.
No, your account information will not be shared with the recipient. The recipient will only see your first name, last name, and the message you wrote for the payment. When you send a payment to an email address, the recipient will also see your email address. Similarly, you will not be able to see the recipient's account information.
Verification of your email address and phone number may be required for security reasons. Entering the correct verification codes ensures that you have access to your email and phone. You may also be asked to verify your mobile phone in the future to send and receive payments.
This depends on the delivery option selected by the sender. If the sender has selected 3-Day or Standard delivery then the recipient will receive the funds 3 business days after accepting the payment. If the sender has selected Next Day or Express delivery then the recipient will receive the funds 1 business days after accepting the payment.
If the sender does not have an option to select a delivery speed, funds will normally be available to the recipient on the next business day if you are sending money to someone who has used Popmoney and has selected the Automatic Deposit option. Funds will also be available on the next business day if you have provided your contact's account information.
In some cases, like when you have exceeded payment limits, the funds will be available in three business days.
If you make a payment before 7:00 p.m. Pacific time on a business day, the funds will be debited from your account on the same day. You should see the transaction on your financial institution statement the following day.
If you make a payment after 7:00 p.m. Pacific time or on a non-business day, the funds will be debited from your account on the next business day.
For your protection, limits have been created on how much money and how many payments can be sent during various time periods. You can click the help icon next to the Amounts field to view your available limits.
No, currently you can only use Popmoney to send money within the United States. If you send a payment to your contact's email or mobile, your contact will be required to provide a US bank account to receive the funds. Otherwise, the payment cannot be processed and the funds will be returned to your bank account.
Please click on the "Fees" link from "Send Money" to view the Popmoney fee schedule.
Yes, you may cancel a payment any time before or on the send date. Your contact will be notified if you cancel a payment after a payment notification has been sent.
There are two ways to add a contact: