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Lost or Stolen Credit Card

Report A Lost or Stolen Card


To report your card lost or stolen, please contact a representative at one of the numbers below:


Mastercard (Debit Card)


1-800-472-3272 (option 2)


Visa / Mastercard (Credit Cards)


1-888-503-3358 (option 2) toll free


1-605-782-3865



Tips for keeping your card safe:


Make a record of card numbers, expiration dates and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.


  • Never put your account number or PIN on the outside of an envelope or a postcard.
  • Write down the toll-free emergency number and keep it with you, but separate from your card.
  • Don't give your debit or credit card number over the phone unless you've made the call.
  • Don't sign a blank charge slip unless absolutely necessary.
  • Tear up carbons from slips and save receipts.
  • Always check receipts against your monthly statements. Report any errors within 60 days of the statement mailing date.
  • Carry only the cards you need, especially when traveling.
  • Choose a personal identification number (PIN) that's different from other obvious numbers, like your phone or Social Security Number or your birthday.
  • Memorize your PIN and don't write it on anything in your wallet.
  • Check all ATM receipts against bank statements.